UK Gambling Commission sets new standards for player safety

TheUnitedKingdomGamblingCommissionhasreleasednewregulationstofurtherstrengthenitspositionastheworld’sleadingonlinegamblingjurisdiction。

ThenewstandardswillensureallonlinegamblersintheUKhavethesametoolsavailabletomonitortheirgamblingactivity,givingplayersbettertoolstosupportresponsiblegamblingpractices。

TheregulationswereidentifiedaspartofareviewconductedearlierthisyeartitledtheRemoteGamblingandSoftwareTechnicalStandards(RTS)Consultation。

TheConsultationacknowledgedrevisionswereneededtoenhancecustomerprotection,improvefairnessandtransparencyofonlinegamingprocessestocustomers,andensuregreaterconsistencyandclaritytotheinformationmadeavailabletoconsumers。

UndertheGamblingCommission’snewrequirements,allonlinegamblingoperatorsmust:

Givecustomersdirectaccesstothreemonths’worthoftheiraccountandgamblingactivityinformation,plusaccesstoatleast12monthsofinformationuponrequest

Ensureallaccountandgamblingactivityinformationiseasytounderstandandprovidescleartotalsforadefinedperiodoftime

Givecustomersaccesstotheirnetdepositsmadewithinthecasino

Allowcustomerstosetfinanciallimitsacrosstheirentiregamblingaccountaswellasindividualgames

OnlinegamblingoperatorshaveuntilApril1st,2018toensuretheserequirementshavebeenimplemented。

TheCommissionhopestheseregulationswillhelpconsumerstobettermakeinformeddecisionsabouttheironlinegamblingactivity。

SharonMcNair,programmedirectorattheGamblingCommissionsaid,“Thefindingsofourrecentconsultationindicatethattherearedifferencesinapproachamongstlicenseesinrelationtothelevelofinformationavailabletotheirconsumersandtheeasebywhichthatinformationisaccessible。

Thenewrequirementsseektoaddressthisandensuregreaterconsistencyintheinformationavailableto?

consumersregardlessofwhotheychoosetogamblewith。

“Gamblingoperatorsmustseebeyondthebottomline,andensurebothnewandexistinggamblingproductsareeffectivelymanagingtheriskstothelicensingobjectives,keepinggamblingsafeandfairforall。



TheresultsoftheRTSconsultationhavebeenusedtoupdatetheCommission’sRemoteGamblingandSoftwareTechnicalstandards,withadditionalrequirementsthatmustcomeintoeffectby1stOctober2017。

Thesenewrequirementsrelatetolivedealergaming,peer-to-peerpoker,useofthirdpartysoftware,virtualsportsodds,progressivejackpotnetworksandinformationsecuritystandards。

TheUnitedKingdomGamblingCommissionhasbeenworkinghardtosolidifyitsstanceastheworld’sleadingjurisdictionforonlinegambling。

TheUKisoneoftheonlycountriestolegaliseonlinegamblingandprovideastrictregulationframeworktoensureplayersareprotected,treatedfairlyandthattheindustryrunsinlinewithlocallaws。

Alongwiththenewregulations,theCommissionrecentlyintroducednewlicensingrequirementstotarget“greymarkets”andannounceditwouldbetakingactionagainstanumberofoperatorssuspectedofbreakingconsumerlaw。

TheUKGamblingCommissionhasalsoteamedupwiththeUKCompetitionandMarketsAuthority(CMA)?

toprovideabetterframeworkforonlinegamblingoperatorsadvertisingwelcomebonusestonewplayers。

AreportreleasedbyCMArevealedsomeoperatorsweretakingadvantageofcustomersbypurposelyprovidinginadequateorunclearinformationaboutthewageringrequirementsandconditionsattachedtobonusoffers。